July 2020
Personal Information Collected:
All personal information collected will be kept secure, used only for the purpose intended, retained only as long as necessary, and disposed of securely when discarded.
The strata council will collect and manage the following personal information of owners in order to ensure the orderly management of the Strata Corporation:
- names
- addresses (physical and mailing)
- phone numbers
- email addresses
- emergency contacts
- vehicle make, models and licence numbers
- pet information
- banking information required for monthly fees pre-authorized payments
Anyone who does not want their contact to be included on on the internal Contact List should notify the Strata Council.
An offer to collect emergency information will be made to all tenants. This information will only be used in case of emergency.
Personal Information Protection Officer:
The Chair and Secretary of Lighthouse Landing Estates Strata Council shall share the responsibility for compliance with the BC Personal Information Protection Act (PIPA).
Personal Information Protection in Strata Council Minutes:
Minutes of Strata Council meetings will identify people by unit numbers. Minutes will not indicate name or unit numbers in relation to:
- Contravention of Rules or Bylaws.
- Complaints
- Any issues which are of a personal matter.
- Minutes will describe the decision of the Strata Council without revealing the identity of the party affected.
Complaints:
Residents who wish to lodge a complaint must do so in writing, by sending a letter or email to the Chair and/or Vice-Chair/Bylaws Officer of the Strata Council. The correspondence cannot be sent anonymously and must identify who is making the complaint and also reference which Strata rule or section(s) of the Bylaws the complainant believes have been contravened. The Strata Council will investigate the matter and decide upon a course of action.
Please be aware: Under Section 36 of the Strata Property Act – a mandatory disclosure provision – strata corporations must disclose documents and records upon request by owners and other authorized individuals. PIPA authorizes this disclosure pursuant to s. 18(1)(o). As this disclosure is expressly authorized by SPA there is no authority under PIPA to redact personal information contained in correspondence.